Datenschutzerklärung
PRIVACY POLICY
Last updated: 6 June 2026
At HANBI, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from our online store.
Store name: HANBI
Store operator: Dawid Krzeszowiec
Website: hanbi.store
Customer support: support@hanbi.store
By using our website, you agree to the terms described in this Privacy Policy.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect the following information:
Personal information:
- Full name
- Email address
- Phone number
- Shipping address
- Billing details
- Order details
- Payment-related information
- Customer support messages
Technical information:
- IP address
- Device type
- Browser type
- Website activity
- Cookies and tracking data
We collect only the information needed to provide a smooth, secure, and premium shopping experience.
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your order
- Arrange shipping and delivery
- Send order confirmations and updates
- Provide customer support
- Handle returns, refunds, and complaints
- Improve our website and customer experience
- Prevent fraud and protect our store
- Send marketing emails, only if you have agreed to receive them
- Comply with legal obligations
3. Sharing Your Information
We may share your information with trusted service providers that help us operate our store, including:
- Shopify
- Payment processors
- Shipping and logistics providers
- Email and customer support tools
- Marketing and analytics providers
- IT and hosting providers
- Legal or accounting service providers, if required
We only share the information necessary to provide our services.
4. Shopify
Our store is hosted on Shopify. Shopify provides the e-commerce platform that allows us to sell our products and services to you.
Your data may be processed and stored through Shopify’s secure systems, databases, and applications.
5. Cookies
Our website uses cookies and similar technologies to:
- Make the website work properly
- Remember your cart
- Analyze website traffic
- Improve the shopping experience
- Support marketing and advertising activities
You can manage or disable cookies in your browser settings. Please note that some website features may not work properly without cookies.
6. Data Retention
We keep your personal information only for as long as necessary to:
- Complete your order
- Provide customer support
- Handle returns and complaints
- Comply with legal obligations
- Protect our legal rights
- Provide marketing communication, if you have given consent
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct your personal data
- Request deletion of your personal data
- Restrict data processing
- Object to data processing
- Request data portability
- Withdraw marketing consent
- Lodge a complaint with a data protection authority
To exercise your rights, please contact us at:
8. Security
We take reasonable steps to protect your personal information against unauthorized access, loss, misuse, or disclosure.
However, no online system is completely secure, and we cannot guarantee absolute security.
9. Contact
For privacy-related questions, please contact us at:
HANBI Customer Support
Email: support@hanbi.store
Website: hanbi.store